YOU CAN SEE THE RECURRING QUESTIONS ABOUT ANDREANOSHOP BELOW.
Here you can find the most recurring questions about changes and cancellation of the orders, customer service and gift packages. If you shouldn’t find an answer to your questions we request you to contact our customer service at the following email: firstname.lastname@example.org
We will send you an answer within 24 – 48 hours.
Andreano Shop ship to the following countries: Germany, France, Great Britain, Spain, Denmark, Norway, Sweden, Russia, Belgium, Luxemburg, Canada, United States, Austria, Principality of Monaco, Vatican State, Japan and, of course, to Italy
Shipping is free for orders over € 99.00 with the exception of Russia and Japan.
The rest of the orders will have a standard cost, independent of the number of products.
Andreano Shop offers several simple and secure payment methods.
Payment can be made by: Visa, MasterCard, Maestro, CartaSi and Paypal. Bank Transfer.
Our payment platform through the SSL-EV secure encryption system (Site Secure Lock – Extended Validation) allows your data to be transmitted securely.
NB: Our Platform does not provide cash on delivery.
We confirm that you can pay by bank transfer in advance, and / or by immediate bank transfer according to the Banca Sella platform.
Here there are our banking information:
BIC (Swift Code): SELBIT2BXXX
Our website uses a secure connection with SSL encryption EV (Extended Validation) which guarantees you total security and privacy in the transmission data.
Andreano Shop works with the best and safest international payment platforms, which allow companies to accept online payments from anywhere in the world. We inform you that the charge on your bank statement will appear in the name of Andreano Shop Srl.
Changes can be made on each order during the 24 solar hours following the payment. For changes we mean: change of style, size, extras, addition but not the removal of items from the order. If the payment, however, has been made, we ask you to contact our customer service at: email@example.com
Please contact us for assistance. After 24 hours, the manufacturing of the orders will have already been started and the fabric cut, for this reason changes will not be accepted.
If the customer has not yet made the payment, he can cancel the order from the customer area.
If payment has been made within the last 24 hours, contact us to proceed with cancellation.
If it is more than 24 hours, our tailors will have already started the order and the cancellation request can not be accepted.